Tahoe Forest Health System Receives 2019 Press Ganey Guardian of Excellence Award® for Achieving and Sustaining Excellence in Patient Experience

Tahoe Forest Health System is pleased to announce it has been named a 2019 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in Patient Experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

Tahoe Forest Health System specially recognizes the Emergency Departments of Tahoe Forest Hospital and Incline Village Community Hospital, and the Inpatient Departments of Tahoe Forest Hospital, who have each reached the 95th percentile in Patient Experience contributing to the achievement of the award.

“Congratulations to Tahoe Forest Health System for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”

According to Harry Weis, President and CEO of Tahoe Forest Health System, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care. “The Guardian of Excellence Award achievement is an example of how Tahoe Forest Health System honors the community we serve by demonstrating high quality healthcare delivery every day.”

Pictured: Staff members representing the Tahoe Forest Hospital Emergency Department and Inpatient Departments

Pictured: Staff members representing the Incline Village Community Hospital Emergency Department