If you are outside of the US, you may be unable to connect to our online payment portal. Please contact us to make a payment: (530) 582-3598.
Questions? Or make a payment by phone
Financial Customer Service
Monday - Friday, 8:00am - 4:30pm
We're here to help! Our financial customer service representatives are available to take payment or answer your billing, insurance, and payment questions.
Frequently Asked Questions
Will provider fees, including emergency room physicians, radiologists, and anesthesiologists, be included on my statement?
No, these services are billed separately by each provider. If you have questions or concerns about statements from these providers, or to make a payment, please contact them directly.
Will I receive separate bills from Tahoe Forest Women’s Center and Tahoe Forest Orthopedics?
No, charges for services at Tahoe Forest Women's Center and Tahoe Forest Orthopedics will be included on one statement.
Can I set up a payment plan?
Yes, Tahoe Forest Health System has partnered with HELP Financial to provide flexible payment plan options to our patients. To set up a payment plan, visit HELP Financial or call Financial Customer Service at (530) 582-3598.
Can I apply for Financial Assistance?
Yes, Tahoe Forest Health System offers Financial Assistance programs. Please call Financial Customer Service at (530) 582-3598 for more information.
When is my payment due?
The payment due date is listed on your billing statement. Please review the first page of the statement carefully, as it contains important information about the status of your account balance.