"Itâ€™s great seeing a health care provider that makes you feel like [they] have time for you."
Meeting Your Needs through Safe, Timely, Effective, Efficient, Equitable Patient-Centered Care (STEEEP)
We have adopted the Institute of Medicine's â€˜STEEEPâ€™ framework to deliver quality and patient safety within our hospital district. This means that we are focused on providing the following:Â
Safe â€“ Your safety comes first
Timely â€“ Care will be delivered in the most-timely manner possible
Effective â€“ Care will be based on the best science available
Efficient â€“ Care will avoid waste of money, time and resources
Equitable â€“ Access to care will be provided in an equitable mannerÂ
Patient-Centered â€“ Patients will participate fully in care decisions
"Top notch staff and facility from the front desk, physicians, IV Unit, Radiology, to support. Youâ€™ve set the standard for care and treatment. P.S. YOU SAVED MY LIFE! Thanks are not enough!"
The Centers for Medicare and Medicaid Services (CMS) rate facilities on their ability to provide great care with a great patient experience, and it is our goal to make sure you receive both. With the highest rating awarded being 5 Stars, we are pleased to tell you we are typically rated 4 or 5 Stars in patient satisfaction and quality of care.
Visit Care Compare to see Tahoe Forest Hospital's performanceÂ hereÂ and Incline Village Community Hospital's performanceÂ here.