We know you have choices when it comes to your healthcare. And when you choose us, we promise to offer the highest quality care and best experience from the moment you walk in the door. This commitment to you, the communities we serve, is what sets us apart from the rest.
"It’s great seeing a health care provider that makes you feel like [they] have time for you."
Meeting Your Needs through Safe, Timely, Effective, Efficient, Equitable Patient-Centered Care (STEEEP)
We have adopted the Institute of Medicine's ‘STEEEP’ framework to deliver quality and patient safety within our hospital district. This means that we are focused on providing the following:
Safe – Your safety comes first
Timely – Care will be delivered in the most-timely manner possible
Effective – Care will be based on the best science available
Efficient – Care will avoid waste of money, time and resources
Equitable – Access to care will be provided in an equitable manner
Patient-Centered – Patients will participate fully in care decisions
"Top notch staff and facility from the front desk, physicians, IV Unit, Radiology, to support. You’ve set the standard for care and treatment. P.S. YOU SAVED MY LIFE! Thanks are not enough!"
The Centers for Medicare and Medicaid Services (CMS) rate facilities on their ability to provide great care with a great patient experience, and it is our goal to make sure you receive both. With the highest rating awarded being 5 Stars, we are pleased to tell you we are typically rated 4 or 5 Stars in patient satisfaction.
Visit Hospital Compare to see Tahoe Forest Hospital's performance here and Incline Village Community Hospital's performance here.