Financial Customer Service

We're here for you!

Financial Customer Service

Confused about insurance benefits? Questions about your hospital bill? Wondering how much a procedure will cost? Get answers today!

Our financial customer service representatives are available to:

  • Answer questions about your bill
  • Accept payments or set up payment plans
  • Add or remove coverages
  • Research refunds, create itemized statements, resolve disputes
  • Provide cost estimates for a procedure or medical visit
  • Screen for financial assistance
  • Answer questions about MyChart
  • Update patient information
  • Complete Release of Information forms

We're available Monday - Friday, 8:00am - 6:30pm and Saturday, 8:30am - 5:00pm

Call us at: (530) 582-3598

Visit us at:
Tahoe Forest Hospital, 10121 Pine Avenue, Truckee
Customer Service Office, 10875 Pioneer Trail, Truckee
Walk-ins welcome!