Hospital Access & Visitor Policy

Our top priority is providing safe, quality healthcare for our community.  At Tahoe Forest Health System (TFHS) locations, we embrace universal mask policy and follow strict infection prevention and control measures, according to the California Department of Public Health Order from January 23, 2023.

Well-fitting medical grade masks are required by visitors (age 2 and older) in clinical locations. Masks are available for distribution at all locations.

COVID-19 screening is completed daily on any visitor entering a TFHS location. Depending on the health system location, this may be conducted electronically via a screening kiosk, or conducted verbally by a staff member asking visitors a series of questions.

Visiting Hours

Visiting hours for patients at Tahoe Forest Hospital: 7 days a week, 9am - 6pm
*Exceptions can be made through the Nursing Supervisor

Hours of Operation

Tahoe Forest Hospital
24 Hour Emergency Service, In and Outpatient Surgery, Diagnostic Services, Laboratory, Intensive Care Unit, and Women and Family Center
Address: 10121 Pine Avenue, Truckee, CA
Phone: (530) 587-6011

*Effective 10/11/2021, the main hospital entrance will be closed/locked at 6:00 pm daily. The ER entrance will remain open 24/7.

Incline Village Community Hospital
24 Hour Emergency Service, In and Outpatient Surgery, Diagnostic Services, and Laboratory
Address: 880 Alder Avenue, Incline Village, NV
Phone: (775) 833-4100

Pine Street Café

The Pine Street Cafe is CLOSED until further notice due to prevention of COVID-19 transmission. 

The café is located on the lower level of the Hospital in the main lobby.
Hours: 7 days a week, 7am - 7pm

Pine Street Café Menu


Please make sure you are parked in a designated parking area. Parking is available at all entrances to the hospital. Parking on the streets is permitted in most areas around the Hospital.

The Gift Tree

The Tahoe Forest Health System Foundation manages and operates The Gift Tree gift shop with the help of dedicated volunteers. The gift Tree is located in the Tahoe Forest Hospital lobby. Merchandise includes jewelry, home décor, baby items, delectable treats and much more.

Call (530) 582-3570 or email to schedule a private champagne shopping party, order a specialty gift basket, or to apply to volunteer. Please note: due to COVID-19, our volunteer programs have been placed on hold, and we are not accepting new volunteer applications at this time. Please email with any questions.

Hours: Monday-Friday, 10 a.m. to 6 p.m., with extended hours during the holiday season.

Safe Haven Baby Drop-Off Locations

Our Emergency Room and our Obstetrics Departments (OB) are both Safe Haven Baby Drop-off locations. They allow mothers to surrender their newborns without any questions asked. Babies are given medical attention and confidentiality for the mother is assured.