Host Ted Owens discusses the Financial Customer Service program with Tahoe Forest Health System Chief Financial Officer, Crystal Betts. Learn more: https://www.tfhd.com/financial-customer-service
Financial Customer Service is a community resource to help you find answers to your financial questions.
- Billing: Wondering how much a procedure will cost?
- Insurance: Confused about your benefits?
- Payment Options: Need to make a payment or set up a payment plan?
Our representatives are available to:
- Answer questions about your bill
- Accept payments or set up payment plans
- Add or remove coverages
- Research refunds, create itemized statements, resolve disputes
- Provide cost estimates for a procedure or medical visit
- Screen for financial assistance
- Answer questions about MyChart
- Update patient information
- Complete Release of Information forms
We're available Monday – Friday, 8:00 am - 5:30 pm
Call us at: (530) 582-3598
Visit us at:
- Tahoe Forest Hospital, 10121 Pine Avenue, Truckee
- Customer Service Office, 10875 Pioneer Trail, Truckee
- Walk-ins welcome Monday - Friday, 8:00 am - 4:30 pm!