On My Way - New Feature to Reduce Patient Wait Time

clinic entrance

Patients requiring urgent care services are now able to “get in line” prior to arriving at Tahoe Forest Urgent Care clinics in Truckee and Tahoe City. The easy-to-use online tool called On My Way is available through a the patient’s MyChart app on any smart device or via the Tahoe Forest Health System website.

"We respect how valuable our patients’ time is," said Harry Weis, President and Chief Executive Officer of Tahoe Forest Health System. "With MyChart’s On My Way feature, our goal is not only to shorten wait times at our Urgent Care clinics but also to improve patient experience and access to care."

The new tool can be accessed through the Tahoe Forest Health System website at TFHD.com/urgent-care or through an existing MyChart account. Inside the On My Way widget, users simply select the desired urgent care location and time increment at which they plan to arrive.

It’s important to note the On My Way widget does not guarantee an appointment; however, TFHS Urgent Care clinics will do their best to see all patients in a timely manner. Walk-ins to TFHS Urgent Care clinics are always welcome.

For a comprehensive list of clinic locations and additional details about On My Way, please visit www.tfhd.com